IT Management Support

IT Support &
Managed IT Services (MSP)

At 104 Labs, we are at the forefront of delivering innovative IT managed services and advanced cybersecurity solutions, specifically crafted to meet the unique needs of educational institutions, businesses, and organizations. Our comprehensive approach spans everything from safeguarding sensitive data to optimizing operations, ensuring seamless technology integration that enhances productivity and security.

Whether you’re an educational establishment striving for digital transformation or a private-sector enterprise looking to stay ahead in an ever-changing tech landscape, 104 Labs is your trusted partner in navigating the complexities of modern IT with unmatched expertise and reliability. Let us empower your future with cutting-edge, tailored solutions that drive success.educational institutions, businesses, and organizations. We safeguard data, optimize operations, and ensure seamless technology integration to enhance productivity and security. Whether you’re transforming digitally or adapting to an evolving tech landscape, 104 Labs is your trusted partner for tailored solutions that drive success.

Our Full Range of IT Services

104 Labs delivers cutting-edge IT managed services and advanced cybersecurity solutions tailored to At 104 Labs, we are at the forefront of delivering innovative IT managed services and advanced cybersecurity solutions, specifically crafted to meet the unique needs of educational institutions, businesses, and organizations. Our comprehensive approach spans everything from safeguarding sensitive data to optimizing operations, ensuring seamless technology integration that enhances productivity and security.

Managed IT Services

Managed IT Services with AI integration enhance security, optimize performance, and streamline operations with intelligent automation and real-time insights, ensuring seamless IT and smarter decisions.

On Demand IT Services

IT Services provide flexible, immediate support for your technology needs, from troubleshooting to system upgrades, ensuring your business stays productive and efficient
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Managed Cybersecurity

Managed Cybersecurity with AI delivers advanced threat detection, proactive protection, and real-time responses, ensuring robust security for your business in an ever-evolving digital landscape.

We Offer a Diverse Range of Advanced Solutions for an Exceptional Experience

Managed IT & Security Services

Endpoint Management & Patching
– Proactive OS/application updates, automated monitoring, and ticketing for workstations and servers.
Advanced Threat Protection (EDR/XDR)
– Real-time malware/ransomware detection, automated isolation, and threat hunting.
Firewall & Network Security
– Next-gen firewalls, VPN setup, IDS/IPS, and continuous security monitoring.
Vulnerability Scanning & Management
– Regular scans to identify critical security gaps, coordinate remediation, and track compliance.
SIEM & Incident Response
– Centralized log collection, real-time correlation, and automated response playbooks for faster incident handling.
Backup & Disaster Recovery
– Secure data backups, rapid restores, and ransomware resilience strategies.
Identity & Access Management (MFA/SSO)
– Multi-factor authentication, single sign-on, and privileged access control.
Email & Web Filtering
– Phishing/spam protection, malicious URL blocking, and content filtering.
Security Awareness Training
– Ongoing user education and simulated phishing campaigns to reduce human error.

Network Switching & Infrastructure Services

Network Design & Architecture
– Plan and implement switching topologies tailored to performance, scalability, and redundancy needs.
Switch Provisioning & Configuration
– Deploy switches following best practices (VLANs, spanning tree, trunking) to optimize traffic flow and security.
Firmware & Patch Management
– Keep network devices up to date, applying security patches and feature enhancements on a routine schedule.
Performance Monitoring & Tuning
– Continuously track port utilization, latency, and throughput; adjust configurations to ensure optimal network performance.
VLAN & Access Control
– Segment traffic securely with VLANs, enforce 802.1X authentication, and control network access by role or device type.
Redundancy & High Availability
– Configure link aggregation, spanning tree, or other protocols to maintain service continuity even during hardware failures.
Lifecycle Management & Documentation
– Plan for future hardware refreshes, keep accurate network diagrams, and provide regular status reports.

IP Cameras & Video Surveillance Services

System Design & Deployment
– Identify strategic camera placements, select appropriate camera models (indoor, outdoor, PTZ), and install with proper cabling.
High-Definition Video & Recording
– Capture clear footage up to 4K resolution; store recordings on-premises (NVR) or in the cloud for easy access and backup.
Remote Monitoring & Management
– Access live video feeds and playback from any location via secure web portals or mobile apps.
Advanced Video Analytics
– Leverage motion detection, AI-based object tracking, facial recognition, or intrusion alerts to reduce false positives.
Integration with Access Control
– Link IP cameras with door controllers or alarm systems for unified, automated security responses.
Maintenance & Support
– Perform regular firmware updates, check camera health, and quickly address any downtime or performance issues.

Access Control Services

System Design & Consultation
– Assess facility layout, security needs, and compliance requirements to design a tailored access control strategy.
Hardware Deployment
– Install card readers, keypads, biometric devices, door controllers, and electronic locks.
Credential & Policy Management
– Centralize user roles, permissions, and access rights for employees, contractors, and visitors.
Integration with Other Systems
– Seamless interoperability with video surveillance, intrusion alarms, and building management solutions.
Monitoring & Reporting
– Real-time door status, forced-entry alerts, and comprehensive audit trails for compliance.
Maintenance & Updates
– Regular firmware/software updates and prompt troubleshooting to ensure minimal downtime and maximum security.